Average Conversion Rates, Average Clickthrough Rates

I often see posts on forums asking “What’s the average clickthrough rate for banner ads?”, “What open rate should my emails get?” . This is human nature - wanting to judge yourself by how others perform. Or wanting to get a ‘benchmark guide’ to give yourself the belief that something is possible. It feels comfortable to reach for something ‘normal’…

The truth is though - there are only a couple of cases where knowing the ‘average’ is genuinely useful:

  1. you find out your results really suck compared to the average, allowing you to question ‘why?’ (and why you didn’t question that already)
  2. you find out your results are way above average, allowing you to please your boss or stick it on your resume (the downside here is - if you’re so far above average - you’ll probably settle for what you’ve got & never do anything to improve that number again)

In most cases - an ‘industry average’ benchmark is useless. It pushes you to mimic the average tactics. It forces you to try & reach a number that doesn’t take into account your unique situation, your unique objectives, or your unique audience.

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